• Ship
    Seafarer Certification Software
    for Marine Administrations
    The industry leading software solution for Marine Administrations to manage their seafarer certifications
    and simultaneously meet international obligations from ISO, IMO, STCW, and MLC.
    imo
    ilo
    iso

Looking for software to manage your ship registry? Check out our companion product Vessel HQ.

The solution for Administration Managers

Instant access to the key statistics and data for seafarer certification and documentation. Seafarer HQ is the ideal solution for collating statistics, analysing trends and performance as required by the III Code & the MLC. Also a key tool to provide product performance data as a critical input to ISO Quality Management systems.

A productivity tool for every STCW Manager

Provides a secure system for the issue of endorsements and other seafarers documents and allows instant tracking of all applications in progress. Gain instant access to the status of all certificates issued and all seafarers provided with documentation. Meet the STCW Ch. 1 Reg 15 & 16 requirements for external secure access to certificate data.

A Filing Agent's tool of choice

A secure online portal tailored to Filing Agent requirements, enabling applications for endorsement, discharge books and ratings certificates to be processed electronically. Instant notifications of receipt of application, online payment options and seamless integration with invoicing requirements keep your agents happy.

The perfect portal for every Seafarer

Self-service seafarer portals allow individual applications to be submitted direct. Seafarers are taken through the application process, highlighting all requirements for the application being made. Once complete, instant payment can be taken via credit/debit card before the Administration issues documents.

Your International Obligations

All easily met using Seafarer HQ.

STCW Convention

The 2010 amendments to the STCW Convention require flag states to make information on the status of any certificates and endorsements available to 3rd parties on request. By 1st January 2017, this information has to be available electronically in English.

ISO9001:2008

Obtaining useful data on fleet performance is always a difficult task for an ISO certified Marine Administration. A fleet of safe ships is essentially the "product" for ISO9001 and product performance needs to be analysed, then input into management decisions & strategy for continuous improvement. Vessel HQ makes it easy and provides a set of inputs that will easily satisfy ISO audits.

Internal Analysis

Creating, then growing a Marine Administration & registry in a very competitive market requires good access to data on performance. A manager needs to be able to see where there is growth, where there are problems, how the fleet is changing, where he needs to enhance marketing and what the financial indicators are. Vessel HQ provides a set of kay data inputs to this process.

Improve the productivity of your Marine Administration

Core Productivity Features

The Seafarer HQ platform enables Marine Administrations to improve productivity and data accuracy, while at the same time, aligning with a Quality Management System such as ISO9001:2008. Seafarer HQ improves productivity and enables the delivery of:

Exceptional Customer Service

Instantly find full records of Seafarer information. Refer to important documents immediately and update records if required. Provide instant access to the same data from multiple offices and deliver the same quality of service from satellite offices.

In-Depth Reporting

Gain visibility into Key Performance Indicators further driving the performance reporting required by the STCW and your Quality Management System.

Assistance in Effective Financial Management

Benefit from effective revenue reconciliation, proactively inform & monitor debtors and see outstanding payees.

Self-Service Portals

Provide Seafarers, ship managers with an online portal to submit endorsement applications and enable PSC officers to validate documents online or via scanning a QR Code with their smart phone.

Why Seafarer HQ

Combining a deep understanding of Marine Administration and registry needs with technology expertise, enables our team to deliver much more than software.

With a world expert in ship registry and the running of Marine Administrations as our in-house adviser on Registry & Technical issues, our team's collective knowledge is second-to-none. Captain Howell knows what it takes to make a successful Marine Administration and brings an unsurpassed knowledge of the business and the international regulatory regime.
Our team has years of combined experience in online solutions development and data security. Leveraging this expertise will help any Marine Administration to reach their specific goals surrounding international obligations and business management.
We are an ISO27001:2013 certified company with processes and procedures in place to support every Marine Administration. Alongside our ISO27001:2013 certification, we provide unrivalled telephone and email support to our customers, including support for specific legal and technical questions.

The people and credentials behind our solutions

With Captain W D Howell as an senior member of our team, we have access to real-world knowledge and experience running Marine Administrations. Alongside our team's vast experience in crafting solutions specific to customer needs, Vessel HQ is the only software solution your Marine Administration will need.

Download our Free III Code Report

We have unparalleled strength and expertise in both technology and the management of Maritime Administrations. The III Code Report is designed to give you useful information and advice for implementing best practice throughout your business.

Download the Free III Code Report

Give us a call: +44 (0)3300 881002

office hours are 9am to 5pm UK time (GMT)